Digital guides for hosts, B&Bs and holiday lets
Stop answering
the same questions.Write them down once.
Wi-Fi, check-in, parking, house rules, check-out and everything else your guests ask during their stay. Build your own digital guide and let it do the answering, even when you're not around.
Free · No card required · See it before you publish it
The problem
The guests change.The questions don't.
- What's the Wi-Fi password?
- How do I get in?
- Where can I park?
- What time is check-out?
- Is there a supermarket nearby?
- Where can we get breakfast?
You've answered them dozens of times already.
Answering once isn't the problem. Answering the same question for every new guest is.
The same question
Hi, sorry to bother you — what's the Wi-Fi password?
Emma · 3 June · 22:47
Hi, sorry to bother you — what's the Wi-Fi password?
Tom · 11 June · 23:58
Hi, sorry to bother you — what's the Wi-Fi password?
Sophie · 18 June · 07:12
Hi, sorry to bother you — what's the Wi-Fi password?
James · 2 July · 01:20
Four guests, four nights, the same answer typed out four times.
And where are the answers?
- A PDF
- Saved replies
- Notes on your phone
- Phone calls
- Timing
Wi-Fi at 10pm. Check-out at 7am.
The questions always come, and almost always at the same hours. Every time, you stop what you're doing to answer.
- Repetition
You retype the same instructions for every guest.
Change the name in the chat and the rest is the same message: how to get there, the Wi-Fi, the house rules, check-out. You've written it dozens of times.
- Scattered
The information is everywhere. Except where it's needed.
Some of it is in the chat, some in a PDF, some in your notes and some in your head. When a guest can't find what they're looking for, you already know who they'll call.
Put every answer in one place.
The solution
A digital guide that works while you do something else.
Write the information once. From then on the guide explains it, to every guest, at any hour.
- 01
They open the link.
On WhatsApp, by email or by scanning the QR code in the flat. No app, no sign-up.
- 02
They find what they need straight away.
Arrival, Wi-Fi, rules, the neighbourhood, check-out: everything is sorted by moment of the stay.
- 03
If they have a question, they ask the chat.
The AI chat answers using your guide's information, in whatever language the guest writes in.
The phone at the top of the page is a real guide: tap it and try it.
AI chat
The AI answers.But it doesn't make things up.
The chat answers using only the information you put in your guide. When it can't find an answer it doesn't invent one: it flags the question to you and invites the guest to get in touch.
- It answers only with your guide's information, in the language the guest writes in.
- When something isn't there it says so, and offers to put the guest in touch with you.
- Unanswered questions land in your dashboard: one click turns them into guide content.
Every unanswered question becomes one more useful piece of information.
The AI chat is included in the Pro and Premium plans.
Guide chat · Casa in Trastevere
Guest's question
What time do I need to leave the flat?
Answer
Check-out is by 10:00. Leave the keys on the table by the door.
Guest's question
Is there parking nearby?
Answer
I can't find anything about parking in the guide. Would you like me to put you in touch with the host?
In your dashboard
Build it in two minutes
Five questions. Two minutes.Your guide takes shape.
- 01
Tell us about the property
Name, city, phone number, check-in and check-out. No long forms, no templates to pick from.
- 02
The guide gets built
Sections and topics are created automatically, with everything you've just told us already in place.
- 03
Fill in what's missing
Wi-Fi, access, rules, parking: the things only you can know. We list them for you, one by one.
- 04
See the result
Look at the finished guide on a phone, exactly as your guest will see it, before you decide whether to publish.
- 05
Publish
You get a link and a QR code to share with your guests. From here on, the guide does the answering.
By what time do guests need to leave?
Last question: after this we'll build your guide.
- Property
- Casa in Trastevere
- City
- Rome
- Phone
- +39 …
- Check-in
- 15:00
- Check-out
- 10:00
Your guide is ready to review
- 5 sections created: Arrival, Your stay, Nearby, Departure, Help
- 4 items filled in with what you've just told us
- 18 topics left to complete: we list them in the editor, one by one
It's the real screen you'll see at the end, word for word.
We haven't invented anything you didn't tell us.
The Wi-Fi password, the house rules and the access instructions are left empty on purpose. Invented text looks finished and forces you to reread everything to find out what's false: we'd rather tell you what's missing.
- Wi-Fi passwordOnly you know it
- Door codeOnly you know it
- House rulesYou decide them
Features
And that's not all.
Answering your guests is the reason you start. Then, inside the same guide, there's the rest.
- Arrival4/7
- Your stay6/6
- Nearby0/4
- Departure1/4
The guide already exists
You don't start from a blank page: 5 sections and 22 topics, laid out to walk your guest from arrival to departure.
Access and keys without inventing them. Add the missing detail and try again.
AI assistant for your text
It writes clear text from the information that's there. When something is missing it tells you and asks you to fill it in.
Store
Sell early check-in, breakfast, transfers and other extras straight from the guide. The guest pays by card and the money lands in your account.
How it worksBreakfast on the terrace
Order by 8pm and we'll bring it up
Campaigns
Show messages and offers to guests while they're already using the guide. They see one at a time, and it can be dismissed.
How it worksArriving
Guests
Send the guide straight to your guests, on WhatsApp or by email, and see whether they've opened it.
Nearby
Recommend the restaurants, bars, shops and services you actually know: we suggest them, you approve them, your guest finds them on the map.
14 languages
Write it once. Every guest reads it in their own language.
Protected guide
Access PIN
Door codes and Wi-Fi passwords only for the people you're hosting: with a PIN, the guide opens only for those who know it.
Casa in Trastevere
Scan to open
Link + QR
A link to send on WhatsApp. A QR code to leave in the flat.
Bathroom
- Wi-Fi
- Air conditioning
- Hairdryer
- Hot water
- Shampoo
What's in the flat
Wi-Fi, air conditioning, hairdryer, hot water. And whatever isn't there stays empty.
Most-read section: Arrival
Statistics
Find out what your guests actually look for: which sections they read most, and in which languages. No cookies, so no banner to accept.
Store
Turn your guideinto a small shop.
Breakfast, transfers, late check-out, extra services: your guest can buy them straight from the guide, by card, without messaging you and without waiting for a reply.
- Breakfast basket€12
- Early check-in€20
- Airport transfer€55
Example prices: the catalogue, the photos and the amounts are all yours to write.
- The money lands in your account. You connect Stripe once: the guest pays by card and the money goes straight to you, in your account's currency.
- The catalogue is yours. Categories, photos, descriptions and prices are all written by you. An item without a price stays hidden: nobody buys blind.
- If you can't do it, one tap refunds it. Breakfast has run out, the transfer is already booked: decline the request and the guest is refunded in full, automatically.
Campaigns
One line, at the right moment,inside the guide they're already reading.
A card that takes your guest wherever you want: an extra from your Store, a section of the guide nobody opens, your reviews page. You write it in a minute and decide who sees it, when, and how often.
Sell an extra
Summer breakfast
All guides · always on · up to 3 opens
Breakfast on the terrace
Order by 8pm and we'll bring it up
- One at a time. Even with several campaigns running, each guest sees only one — and always the same one, not a different card on every visit.
- It can be dismissed, and you decide if it comes back. The guest closes it whenever they like. You choose whether they see it once, for three opens, or always.
- See whether it works. Views and clicks for every campaign, with no cookies and without knowing who the guest is.
Start free.Pay only when you want to publish.
Build the guide, fill in the details and look at the preview. No card required.
- Five questions
- The guide is ready
- You complete it
- You see it finished
- You decide whether to publish
Build your guide · Free
For building and seeing your guide before you decide. One property, the full editor and a preview on your phone: publishing comes when you choose a plan.
Start
The guide that answers the questions
For hosts with one property who want to stop answering the same questions.
5,99 €per month
- Publishing, personal link and QR code
- Full editor, your own categories and subcategories
- Property map with the guest's location
- Guest invitations by WhatsApp and email
- Feedback on guide pages
- Customisable guide tabs
Pro
The guide + AI
AI chat for guests, translations, places nearby, statistics and an access PIN.
9,99 €per month
AI chat for guests: it answers with your guide's information, in the guest's language
Everything in Start, plus:
- AI chat for guests and a report of their questions
- Guide generation and an AI assistant for your text
- Translation into 14 languages
- Recommended places on the map
- Access PIN for the guide
- Full statistics for the guide
- 20 AI operations a month per property
- Store: guests pay for extras by card from the guide (2% to us)
- One campaign inside the guide, the same for every guest
- Two people on the same account
Premium
Everything, no limits
Store at 1%, campaigns aimed at individual guests, and 50 AI operations a month.
14,99 €per month
Everything in Pro, plus:
- Store: a 1% commission on sales instead of 2%
- Unlimited campaigns, and you choose who sees them
- Up to 5 people on the same account
- 50 AI operations a month per property
- Duplicate a property with its guide, design and translations
- The price per property drops from the second and again from the eleventh
No card required · You only pay for published guides · Cancel any time · Yearly discount on Pro and Premium
Frequently asked questions
Still not sure?
- The five opening questions take under two minutes: property name, city, phone number, check-in and check-out. At the end you already have 5 sections and 4 items filled in, plus a list of 18 topics to complete. You can do them all at once or a few at a time: the guide works even when it's half done.
Answer once.The information will be there for every guest.
Build your property's guide, fill in what's missing and share it with a link or a QR code.
Create my free guideNo card required.